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Westpac’s Miller reshuffles exec team as entire CSS division disbanded

Anthony Miller will have one fewer direct report after he called time on the bank’s standalone operational division.

Anthony Miller has called time on Westpac’s customer and corporate division.

Westpac has axed its customer and corporate services (CSS) division, dropped the group executive in charge of it into its institutional bank, and reabsorbed thousands of operational roles right across the bank amid the significant restructure.

Westpac told staff on Wednesday it was restructuring the CSS division and redistributing a few thousand operational roles across the organisation, Capital Brief has confirmed.

CSS acting group executive Carolyn Hoy, who was appointed to the role in May last year after Carolyn McCann was promoted to head of retail bank, has now started as chief operational officer in the institutional bank. There she will report directly to institutional head Nell Hutton.

As part of the changes, property and procurement will move into Westpac’s finance arm under chief financial officer Nathan Goonan.