ANZ partners with Microsoft on 'AI Immersion Centre'
Make us a preferred source
Make us a preferred source on Google
The news: ANZ will partner with Microsoft to launch an 'AI Immersion Centre' at the bank’s Melbourne headquarters.
The numbers: The facility, located at 833 Collins Street, is a first for the banking sector in Australia and New Zealand, ANZ said.
The bank plans to send 3,000 leaders through the new centre over the next 12 months to accelerate artificial intelligence adoption at scale. ANZ has purchased 3,000 Copilot for Microsoft 365 licences for the facility to help more of its leadership staff learn about generative AI through hands-on learning experiences.
The context: The AI Immersion Centre will enable the bank’s senior leaders to better support adoption and innovation by their teams and to transform banking services, the company said, as part of a bank-wide program to "embrace the AI enabled future".
What they said: ANZ's group executive of technology Gerard Florian said: "We are actively embracing generative AI across all lines of our business to improve how we serve and protect our customers, process work and meet regulatory standards".
"Applied safely, generative AI can enhance experiences for customers and employees, and help us generate business outcomes faster, with lower risk and at lower cost," he said. "ANZ is partnering with Microsoft because they have proven expertise and commitment to responsible AI innovation."
Steven Worrall, managing director at Microsoft Australia and New Zealand, said: "We are proud to work with ANZ and support their journey to harness the potential of generative AI to transform the employee and customer experience".
"The launch of the AI Immersion Centre reflects Microsoft and ANZ’s shared commitment to fostering an environment where technological advancement and employee empowerment go hand in hand, ensuring the workforce is prepared for the future," Worrall said.
The source: ANZ media release
