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Bendigo Bank to cut 158 jobs

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More news: A Bendigo Bank spokesperson has said its purpose is to "feed into the prosperity of its customers and the community" following news that the bank would cut 158 jobs, predominantly from its technology division.

The spokesperson said to deliver on its purpose the bank continued to explore ways of working that would improve productivity and deliver better customer experiences.

What they said: "The Bank reviews all parts of the business regularly and continues to prioritise investment in innovation that supports our business and meets the evolving expectations of our customers," the spokesperson said.

"Bendigo Bank remains committed to consulting with our people whenever changes are identified that will impact them and ensures those impacted have the support they need."


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Bendigo Bank to cut 158 jobs

The news: Bendigo and Adelaide Bank is cutting 145 jobs in its technology division and another 13 in its mortgage help arm.

The context: According to the Financial Sector Union (FSU), the restructure would affect 637 technology workers in total.

The FSU said the decision was due to the bank’s five-year plan to “optimise” branches and create “efficiencies” through automation.

It noted that the employees within the technology division were given six days of consultation regarding the restructure, while employees in mortgage help were given two days.

The restructure comes the same week as ANZ slashed 4,500 jobs, including contractors, and as NAB cut 410 jobs. Bank of Queensland also cut 200 jobs last week and offshored half of its contact centre to India.

What they said: FSU national secretary Julia Angrisano said: “Bendigo and BOQ like to market themselves as different, but they’re following the same playbook as the big banks. Workers are being blindsided, jobs are being offshored and customers are left with poor service. They’re no different to ANZ, CBA or NAB.

“Three banks in less than a week have cut jobs — ANZ, NAB and now Bendigo. Add BOQ last week and it’s clear this is a tidal wave of cuts hitting workers across the sector.

“This is not consultation, it’s box ticking, Bendigo and BOQ are profitable, yet loyal workers are being thrown on the scrapheap while executives pocket bonuses.

“Customers, once again, pay the price when experienced technology and mortgage help staff are lost, with longer wait times and reduced services, particularly at a time when lending will be more accessible to first home buyers.”

The sources: Financial Sector Union, Bendigo Bank


By Jassmyn Goh