Skip to content

Briefing

Misleading conduct

Harvey Norman to 'vigorously' defend class action

Make us a preferred source

Link copied

More news: Harvey Norman said it intends to "vigorously" defend Federal Court proceedings over allegations of misleading or deceptive conduct linked to the sale of extended warranties.

The white goods retailer confirmed that the company, and its wholly owned subsidiary Yoogalu, received an originating application and statement of claim about a class action in connection with products with "product care" rights sold by franchisees to customers.

The proceedings include claims for compensation for an unspecified amount, interest and costs for the lead plaintiff and class action group members, it said.

Harvey Norman shares edged down 0.1% to $4.83 by 2:45pm AEST.

What they said: "[Harvey Norman] considers that each of [Harvey Norman] and Yoogalu has complied with all relevant laws at all times and each intends to defend the proceedings vigorously," the company said.


Link copied

Harvey Norman hit with class action over extended warranties

The news: Harvey Norman is facing a consumer law class action before the Federal Court of Australia over allegations of misleading or deceptive conduct linked to the sale of extended warranties.

The context: Harvey Norman sold "product care" extended warranties to consumers alongside the sale of products such as televisions and computers.

Class action claimants have alleged the warranties offered little or no value because consumers were already guaranteed the same or greater rights under Australian Consumer Law for free.

The period for the alleged conduct runs between 17 September 2018 and 17 September 2024.

The sources: Echo Law, ASX announcement


By Laurel Henning