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Amazon says AWS ‘succeeding normally’ after major outage

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More news: In an update shared by AWS, the cloud provider said that the "underlying DNS issue has been fully mitigated", meaning that most operations are "succeeding normally now".

AWS added that some requests may be “throttled while we work toward full resolution” and that some services are continuing to work through a backlog of events.

It recommended that those still experiencing issues flush their “DNS caches.” DNS stands for Domain Name System and works to translate website names people use into IP address numeric equivalents that can be read and understood by computers, the BBC writes.

While AWS said that the recovery is on track and some apps are coming back online, a number of sites are still experiencing service disruptions including Reddit, Ring doorbell, Starbucks and UK telecommunications company BT.


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Major AWS outage hits Amazon, Snapchat, Coinbase and other apps

The news: Dozens of apps are down or reporting issues as Amazon’s cloud unit, Amazon Web Services, suffers a major outage.

The context: Canva, Alexa, Snapchat, Robinhood, PrimeVideo, Duolingo, Ring doorbell and dozens of other apps are reportedly down due to the outage.

While the cause of the service disruption is not yet clear, AWS confirmed “increased error rates and latencies” for multiple services on its service dashboard. “We are actively engaged and working to both mitigate the issue and understand root cause,” an update on its website says.

“Perplexity is down right now,” AI firm Perplexity’s CEO Aravind Srinivas said on X. “The root cause is an AWS issue. We’re working on resolving it.”

Perplexity said the AWS service disruption was “affecting the stability of the website.”

Downdetector and ThousandEyes, websites that track performance of internet networks globally, show that the impact of Monday’s outage appears to be concentrated in the US.

UK users have reported issues accessing online accounts with Lloyds Bank, Halifax and Bank of Scotland, while those trying to access the government platform HMRC are struggling to connect.

Amazon Web Services (AWS) is the tech giant's cloud computing division, and its infrastructure underpins millions of large companies' websites and platforms.

The sources: AWS, Downdetector


By Paige McNamee