TPG Telecom’s Vodafone hit with outage
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The news: TPG Telecom-owned Vodafone, the nation’s third largest mobile network, is suffering from an outage potentially impacting millions of mobile network customers.
The context: On Thursday morning a spokesperson said the company is “aware that some customers are experiencing intermittent issues with Vodafone mobile services and we are urgently investigating”.
They apologised for the inconvenience and said they are working to “resolve the issue as quickly as possible” with updates to be made when possible. The company urged customers to “power cycle their device to restore services”.
Attempts by Capital Brief to use Vodafone’s 5G/4G network status tracker returned an error message.
According to TPG’s FY25 annual report, the company had 5.74 million mobile customers. This includes direct Vodafone customers and brands using the Vodafone network like iiNet, Kogan, TPG and Lebara.
The source: TPG statement
