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ANZ's bungled email informing staff they'd been fired before planned 'outcome conversations' had taken place tells us a lot about the state of play at the bank — and in the broader jobs market.
Senior staff in ANZ’s retail arm may have sensed their jobs weren’t safe, but none would have expected they’d find out they were fired via their email inbox.
As first reported by Capital Brief on Thursday, a flurry of automated emails went out this week inadvertently informing senior managers in ANZ's retail division of their exit from the giant institution – all without a word from another human.
To lose your job in any circumstance is difficult. To be given your marching orders via a generic corporate email would be mortifying. Yet while ANZ has apologised profusely for the mishap, the incident does tell us a lot about the banking giant under its new chief executive Nuno Matos, and the state of play in the jobs market more broadly.
These senior managers who held ‘head of’ roles had in many cases spent years with ANZ, building experience and climbing the corporate ladder.
