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Hola Health secures $10 million led by Woolworths Group subsidiary

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The news: Hola Health has secured a $10 million Series A funding round led by Healthylife, a Woolworths Group subsidiary. The investment will establish Hola as Healthylife's exclusive telehealth provider through the "Hola by Healthylife" platform.

The numbers: The Series A round extends a $4.5 million raise from 2024 by an additional $6 million. Since launching its telehealth platform in 2022, Hola Health has facilitated over 1 million telehealth consultations for almost 600,000 Australians. According to the Australian Bureau of Statistics, 25% of Australians used telehealth services in 2024, with over 80% reporting satisfaction and willingness to use the service again.

The context: Founded in 2020 by brothers Lenin and Thiru Rajendran along with Dr Vishnu Gopalan, Hola Health began as Packapill, offering medicine delivery services before expanding into telehealth in 2022. The platform connects patients with healthcare professionals within 15 minutes, operating 24 hours a day, 365 days a year. The company's partnerships include Health Engine, HotDoc, Med adviser, Symbion, TerryWhite, UberEats, and DoorDash.

What they said: "Our telehealth service is not intended to substitute customers' relationship with their family doctor," says Lenin Rajendran, co-founder and chief executive officer of Hola Health. "However, when you're not able to see a doctor in person - online consultations are a quick and effective way to get medical advice, certificates, and prescriptions."

M8 Ventures partner Emily Rich said: "What sets Hola apart is their ability to connect patients with healthcare professionals within 15 minutes, 24/7. This addresses a critical gap in the market. The founders are exceptional operators who understand both the healthcare landscape and technology implementation."

The source: Hola Health media release


By Bronwen Clune