Australia's biggest telco denies AI had anything to do with today's announcement of 2,800 job cuts. Instead, they point to a more worrying challenge facing the telco sector.
Telecommunications
Both Qantas and Optus are trying to rebuild their brands and trust with customers after a tough year, and new leadership is a key part of both companies' strategies.
Optus' incoming chief executive faces a daunting task keeping his parent company happy while turning around what was recently named Australia's least trusted brand.
In 2022 TPG said it wouldn't be interested in working with Optus on an infrastructure sharing agreement just like the one the pair announced today.
Critical infrastructure laws governing responses to cyber incidents are about to get an update, and legal experts say companies with complex corporate structures could be most affected.
There is a deeper philosophical question to ask about Optus that goes beyond the future of Kelly Bayer Rosmarin.