Aviation

The collapse of Rex Airlines presents a quandary for the Albanese government: how to ensure the carrier survives without a full-scale bailout.

Some clarity around the chain of liabilities for Bonza's payments has emerged but consumers and payment service providers are still waiting for details on refunds.

Both Qantas and Optus are trying to rebuild their brands and trust with customers after a tough year, and new leadership is a key part of both companies' strategies.

Travellers who used the real-time PayTo service will hope the troubled airline can manage refunds because, unlike with credit or debit cards, they can't fall back on a bank.

A major expansion of Qantas' frequent flyer program helps put the airline's reputation en route to recovery.